大学英语拓展课程系列：跨文化交际技巧：如何跟西方人打交道（学生用书）修订版

　　Acknowledgements
　　To the Teacher: Teaching Encounters with Westerners
　　Unit 1: Intercultural Communication
　　Letter to Fran:Pete's First Day in China
　　Intercultural Communication:
　　Intercultural Communication and Understanding Westerners
　　Encounter:The Gift
　　Generalizing About Western Culture:
　　Can We Generalize About "Western Culture"?
　　Learning About Other Cultures
　　Review:Using Words and Word Combinations
　　Unit 2: Interpreting Intercultural Encounters
　　Encounter:The Taxi
　　Intercultural Communication:Interpreting What Foreigners Mean
　　Letter to Fran:A Helping Hand
　　Generalizing About Western Culture:Individualist and Collectivist Cultures
　　Learning About Other Cultures
　　Review:Using Words and Word Combinations
　　Unit 3: Speaking in a Foreign Language
　　Encounter:Mistakes
　　Intercultural Communication:Speaking in a Foreign Language and Stress
　　Encounter:The Compliment
　　Generalizing About Western Culture:Difference in Rank and Power
　　Learning About Other Cultures
　　Review:Using Words and Word Combinations
　　Unit 4: Culture Shock
　　Letter to Fran:The Shopper
　　Intercultural Communication:Culture Shock and Culture Fatigue
　　Letter to Fran:Not Eating
　　Generalizing About Western Culture:Western Communication Styles
　　Learning About Other Cultures
　　Review:Using Words and Word Combinations
　　Unit 5: Expectations and Intercultural Encounters
　　Encounter:The Invitation
　　Intercultural Communication:Expectations and Projected Cultural Similarity
　　Letter to Fran:The Goodnight Kiss
　　Generalizing About Western Culture:Conformity in Western Cultures
　　Learning About Other Cultures
　　Review:Using Words and Word Combinations
　　Unit 6: Ethnocentrism
　　Letter to Fran:Who Pays?
　　Intercultural Communication:Ethnocentrism
　　Encounter:Living Together
　　Generalizing About Western Culture:Family Relationships in the US
　　Learning About Other Cultures
　　Review:Using Words and Word Combinations
　　Unit 7: Ingroups and Outgroups
　　Encounter:Left Out of the Conversation
　　Intercultural Communication:Ingroups and Outgroups
　　Letter to Fran:Critics
　　Generalizing About Western Culture:In/Outgroups in Collectivist and Individualist Cultures
　　Learning About Other Cultures
　　Review:Using Words and Word Combinations
　　Unit 8: Telling Stories About Encounters
　　Letter to Fran:Exceptions
　　Intercultural Communication:War Stories
　　Encounter:Grandma
　　Generalizing About Western Culture:Dealing with Conflict
　　Learning About Other Cultures
　　Review:Using Words and Word Combinations
　　Unit 9: The Benefit of the Doubt
　　Letter to Fran:An American Friend
　　Intercultural Communication:Giving the Benefit of the Doubt
　　Letter to Fran:Cars
　　Generalizing About Western Culture:Friendship Patterns
　　Learning About Other Cultures
　　Review:Using Words and Word Combinations
　　Unit 10: Being an Effective Intercultural Communicator
　　Encounter:Made in the USA
　　Intercultural Communication:Being an Effective Intercultural Communicator
　　Encounter:Democracy
　　Generalizing About Western Culture:Advice for Communicating with Westerners
　　Learning About Other Cultures
　　Review:Using Words and Word Combinations
　　References

　　斯诺编著的《跨文化交际技巧——如何跟西方人打交道（学生用书修订版）》以中国英语学习者与欧美人士交往的常见细节和冲突为切入口，采用来信求助、专家释疑等新颖手法，将跨文化交际理论知识、实际案例分析和语言学习相结合，提供消弭误解、与西方人融洽相处的方法。本教程贴近学生生活，能持续吸引学生注意力，调动学生积极性，达到很好的课堂教与学的效果。