Unit 1 Before Boarding a Cruise Ship
Lesson One Applying for a visa申请签证
Lesson Two Booking a ticket订票
Lesson Three On the Road在路上
Lesson Four At the Customs海关安检
Lesson Five Staying at a Hotel人住酒店
Unit 2 Life on a Cruise Ship
Lesson One Crew Department船员人事部
Lesson Two At Medical看病
Lesson Three Safety and Inspection安全与检查
Lesson Four Crew Activities＆Parties船员活动与聚会
Lesson Five Awarding&Discipline奖励与惩罚
Lesson Six Others其他
Unit 3 Bar Service
Lesson One Cocktails鸡尾酒
Lesson Two Wines葡萄酒
LessonThree Liquor烈酒
Lesson Four Beers啤酒
Lesson Five Soft drinks and Tea软饮和茶水
Unit 4 Guest Service
Lesson One Embarkation
Clearance Department证件通关部门
LessonTwo Dealwith Passengers' Requests解决乘客问题
Lesson Three Cashiering&Checking-out结账
Lesson Four Shore Excursions Desk岸上游览服务
Lesson Five Miscellaneous其他
Unit 5 Food Service
Lesson One At buffet自助餐
Lesson Two At restaurants餐厅
Lesson Three At cafe叻Ⅱ啡厅
Lesson 4 At snacks小吃吧
Lesson 5 Room service送餐服务
Unit 6 Housekeeping Service
Lesson One Cabin Steward Service客舱服务
Lesson Two Cabin Maintenance客舱维护修理
Lesson Three In the PA公共区域
Lesson Four Laundry Service洗衣服务
Unit 7 Cruise & Leisure Service
Lesson One By the Swimming Pool在泳池边
Unit 8 Shop Service
Unit 9 Cruise Traveling Destination
Unit 10 Tour Guiding
Glossary
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